In development
Relay
An AI-assisted client operations product for service businesses.
In development
Business problem
Client delivery can become fragmented across messages, documents, handoffs, and disconnected operational tools.
Constraints
- The product scope is still being refined through development.
- Public feature details should follow the working product rather than get ahead of it.
Approach
- Start with the operating workflow rather than a broad feature list.
- Use AI where it can reduce coordination work while keeping people in control of client decisions.
- Develop the product in focused increments and make the public description more specific as the scope hardens.
What was built
Relay is currently being developed as a focused client-operations system. More detailed product documentation will be published when the working scope is ready.
AI’s role
AI is being explored as an operating layer for selected client-workflow tasks; final public capabilities are still being defined.
Morgan’s role
Product strategy, workflow design, and development.
Outcome
No public outcome or performance metric has been added for this project.
Current status
Active product development; not yet publicly available.