In development
Relay
An AI-assisted client operations product for service businesses.
In development
Business problem
Client delivery can become fragmented across messages, documents, handoffs, and disconnected operational tools.
Constraints
- The product scope is still being refined through development.
- Public feature details will follow the product as it takes shape.
Approach
- Start with the operating process and define the necessary features from there.
- Use AI where it can reduce coordination work while keeping people in control of client decisions.
- Develop the product in small increments and make the public description more specific as the scope hardens.
What was built
Relay is currently being developed as a client-operations system. More detailed product documentation will be published when the scope is ready.
AI’s role
AI is being explored as an operating layer for selected client-workflow tasks; final public capabilities are still being defined.
Morgan’s role
Product strategy, workflow design, and development.
Outcome
No public outcome or performance metric has been added for this project.
Current status
Active product development; not yet publicly available.